I know that our database upgrades took a lot of changes as decisions were worked through by our committee, we appreciate all of your patience and flexibility. I just want to say thank you and give an example of how we used it today to improve the service to our Union Members.
I am sure you are aware of the wildfire impacting San Diego County. The new search fields make it VERY easy for us to search by zip code and find the 42 Flight Attendants that live within or nearby the evacuation areas. We are in the process of contacting these Flight Attendants to offer assistance. Without this latest database update we would have had to dig through excel files. This new process allows multiple people to access the data and we will be able to contact people quicker. Thanks again!
Erich Schwenk, Communications Manager TWU Local 556
TWU 556 - The Flight Attendants of Southwest Airlines
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